Salesforce’s Agentforce IT Service: A New Era for Partners and IT Management
Salesforce Expands Partner Ecosystem with Agentforce IT Service Launch Salesforce has unveiled Agentforce IT Service, a groundbreaking IT service management…
Tag: Information technology
Companies Ditching Legacy VPNs Slash Cybersecurity Costs By Millions
Businesses are reportedly eliminating what analysts call a “hidden cybersecurity tax” by transitioning from traditional VPNs to modern mesh architectures. According to industry reports, companies making this shift are seeing significant cost reductions while improving security resilience against growing threats.
The Hidden Cybersecurity Tax
Companies are reportedly paying what industry experts describe as a substantial “cybersecurity tax” that doesn’t appear as a formal line item but manifests through escalating costs across multiple business functions. According to reports, this includes IT infrastructure refresh cycles every three years, per-user licensing fees that increase with each new hire, and insurance premiums climbing 15-25% annually.
Human Risk Report Reveals Overconfidence in Phishing Defenses Despite Rising Breaches
A comprehensive cybersecurity report indicates growing overconfidence among IT leaders despite increasing phishing and AI-related security incidents. The survey of 1,700 professionals shows malicious link clicks remain prevalent while generative AI creates new data exposure risks.
Cybersecurity Confidence Gap Widens as Human Risks Escalate
Organizations worldwide are facing a growing disconnect between perceived security and actual vulnerability, according to reports from Arctic Wolf’s second annual Human Risk Behavior Snapshot. The independent survey of more than 1,700 IT leaders and end users reveals that despite continued confidence in cybersecurity defenses, everyday employee behaviors remain a leading cause of data breaches.
AI Chatbots Rapidly Replace Call-Center Workers in India’s Tech Transformation
Indian startups are deploying AI chatbots that handle up to 70% of customer queries, threatening traditional call-center jobs. The technology is transforming India’s back-office industry as companies report slashing staffing needs by 80% while scaling operations.
AI Revolution Transforms India’s Back-Office Industry
India’s massive call centre industry is undergoing rapid transformation as artificial intelligence chatbots increasingly replace human workers, according to a Reuters investigation. Startup companies like LimeChat are developing AI agents that can handle customer queries with human-like responsiveness, enabling clients to reduce workforce requirements by up to 80%.